Blue Liberdade Hotel

The hotel's customer service is excellent! Staff are super friendly. There is a complimentary walk tour provided by one of the staff in their other hotel chain and the walking tour is led by Pedro Falcao who had great historical knowledge and tips for tourists. We got to see some of the churches, Santa Justa Lift, Rua Agusta Arch, Praca do Comercio, Praca da Figuera etc. We even got free gifts for doing the tour! We were welcomed with a free mini white wine and Pastel De Natas in our room. A lot of complimentary things such as drinks on the small fridge in the room, and waters. There's also a lot of water bottle by reception area, and choice of juices. There's also a complimentary coffee machine by reception and mini pastel de natas. If you want a kettle in your room, ask the receptionist. They also provided free sparkling wine for my parents in their room who was celebrating their birthday and anniversary. Location is great, very central near shops and restaurants and within walking distance to place of interests. Bed was very comfortable. Space is not that much but it is manageable. City view isn't what I thought it would be, it's basically next door neighbour but better than just plain white wall. Due to their service and great location, I would certainly stay here again!

Blue Liberdade is a wonderful fully modernized hotel from the 1700s. The facade is classic. The interior is modern. Once inside the narrow corridor is the only clue to its age. Parking was initially a challenge. Telpark has a massive garage under the plaza in front of the hotel. Who knew until hotel staff told us? (Park in the red zone on level 2 down then just walk up to the hotel. Easy.) All the hotel staff were wonderful throughout our stay. They even upgraded us. The room was beautiful. Lots of nearby great restaurants around the corner. Everyone speaks English and is friendly. Walking to the water and back was a joy with many markets and plazas on the way. We would have made it to the Castle had it rained less (but it was early March).

Blue Liberdade gave us everything we needed (and more) for our Lisbon trip. It was an incredibly clean room (we are both neat freaks so you can take our word for it) and the room service ensured the cleanliness and comfort continued throughout our trip. Our main worry with Lisbon accommodation was potential noise pollution within our room. However our room was very silent and comfortable to sleep in, despite facing a busy city view. But what really shines for Blue Liberdade is an amazing staff and location. The location is at the center of everything you want to see in Lisbon. For the attractions that are not walkable you have the public transport (metro, tram, bus) very close by and the transport tickets are conveniently sold at the reception desk. We cannot begin to describe how helpful staff is at Blue Liberdade. Not only they upgraded our room when we got there for NO COST at all. But they helped us through all our questions, tried to find best solutions for our problems and even helped us purchase our train tickets to Porto. Mind you, due to some problems the train tickets took almost half an hour to be purchased and during the time a lovely staff just sat through with us and helped in every step. There is complementary pateis de nata and good coffee at the reception (a savior when you don’t have time for breakfast) and some drinks at the minibar which are free as well. We even got a mini Portuguese wine! What’s more to ask?

Great location walking distance to much of Lisbon. The room was very small with limited storage but well appointed with a comfortable mattress. Even though we faced the busy street the shutters kept things quiet and dark for much needed sleep after walking the hills of Lisbon all day. Staff were friendly especially the gentlemen seating for breakfast. Breakfast was good with an amazing coffee machine. Complimentary bottled water and beverages (even pastels) in the lobby was a nice added bonus. Another bonus…If you are doing any day tours pick up is a 2 minute walk down the street.

I am so glad we booked this hotel! Blue Liberdade is a lovely hotel right off one of the popular squares in the city, yet it felt intimate and quiet. The hotel staff were attentive and friendly, and they had our room ready for an early check-in. Our room was clean and comfortable with amazing views of the square. The hotel offers an outstanding full breakfast and there is also complimentary espresso, water, wine, and pastry in the lobby for guests 24/7. We even received a small bottle of port wine the evening of our arrival - which was a very nice touch! I felt like every staff member went above and beyond to make our stay wonderful. I would definitely stay at this hotel again when in Lisbon!